Shipping policy
📦 Shipping Policy
Last updated: August 2025
At Cozy Sanctuary Press, we want every order to arrive quickly, safely, and with a touch of cozy joy. Whether you’re ordering one of our comforting word search books, caregiver journals, or a digital download, your purchase is made with care and shipped directly from one of our trusted regional print partners.
✨ Physical Products (Books & Journals)
Processing Time
All of our books are printed to order, ensuring high-quality production and freshness. Please allow 3–7 business days for printing and processing before shipping.
Delivery Timeframes
We currently ship to the following regions through our global print partners:
| Region / Country | Estimated Delivery | Flat Rate |
|---|---|---|
| United States | 3–7 business days | $4.95 |
| Canada | 5–10 business days | $6.95 |
| United Kingdom | 5–10 business days | £5.95 |
| Germany | 5–10 business days | €6.95 |
| France | 5–10 business days | €6.95 |
| Spain | 5–10 business days | €6.95 |
| Italy | 5–10 business days | €6.95 |
| Netherlands | 5–10 business days | €6.95 |
| Belgium | 5–10 business days | €6.95 |
| Ireland | 5–10 business days | €6.95 |
| Poland | 5–10 business days | zł29.95 |
| Sweden | 5–10 business days | kr79.00 |
| Japan | 5–10 business days | ¥980 |
| Australia | 5–10 business days | $8.95 AUD |
Free Shipping Offer
Enjoy Free Shipping when you order 3 or more books — perfect for gifting or collecting your favorite Cozy Sanctuary titles.
Mix and match any books across our collections for the discount to apply automatically at checkout.
Partial Shipments
If your order contains multiple items, they may be shipped separately from different facilities. You’ll receive separate tracking numbers when this occurs.
💻 Digital Products (Downloads & Printables)
Digital products such as caregiver templates, printable trackers, or activity pages are delivered instantly via email and download link right after purchase.
No physical product will be shipped for digital purchases.
If you don’t see your files within a few minutes of checkout, please check your spam or promotions folder. Still missing it? Contact us and we’ll resend your download link promptly.
🌍 Where We Ship
We currently ship to the following regions:
🇺🇸 United States • 🇨🇦 Canada • 🇬🇧 United Kingdom • 🇩🇪 Germany • 🇫🇷 France • 🇪🇸 Spain • 🇮🇹 Italy • 🇳🇱 Netherlands • 🇧🇪 Belgium • 🇮🇪 Ireland • 🇵🇱 Poland • 🇸🇪 Sweden • 🇯🇵 Japan • 🇦🇺 Australia
If your country isn’t listed, please contact us to see if delivery can be arranged.
🚚 Tracking Your Order
Once your order ships, you’ll receive a confirmation email with your tracking details. Tracking updates typically appear within 24–48 hours once your package is scanned into the carrier’s system.
If you haven’t received your tracking number within 7 business days of placing your order, please contact us at contact@cozysanctuarypress.com.
👥 Customer Support
Questions about your order? Need help with tracking or delivery?
Our support team is always happy to help!
📧 Contact: contact@cozysanctuarypress.com
🕓 Response time: 1–2 business days
❤️ Our Promise
Each order — printed or digital — is handled with the same care and quality we’d want for our own family. We’re committed to reliable delivery, attentive support, and a little extra cozy comfort in every package.